Responsible gambling

Responsible Gaming at Arcade Casino

At Arcade Casino, we are committed to providing a safe and enjoyable gaming experience for all our players. We understand that problem gambling can have serious consequences on individuals and their loved ones, which is why we have implemented various tools and measures to help you maintain control over your play.

Self-Exclusion Program

If you feel that your gaming habits are becoming problematic or if you want to take a break from playing for an extended period of time, our self-exclusion program allows you to exclude yourself from accessing the site for a minimum of 24 hours up to permanent exclusion. During this time, your account will be locked, and we will not send you any promotional materials.

Deposit Limits

To help you manage your gaming expenses, we offer various deposit limits that can be set on a daily, weekly or monthly basis. This way, you can ensure that you do not exceed your intended spending limit.

Time-Out Tools

Our time-out tools allow you to temporarily lock yourself out of the site for up to seven days. During this period, you will not be able to access our games or place bets.

Loss Limits

To help prevent excessive losses, we have implemented loss limits that can be set on a daily, weekly or monthly basis. Once your pre-set limit is reached, further gaming activities will be blocked until the next reset.

Reality Checks and Session Reminders

Our reality checks feature reminds you of how long you have been playing and your net result in the current session, helping to prevent excessive continuous play.

Linking to Support Organizations

If you feel that your gaming habits are becoming a problem or if you need support, we encourage you to reach out to one of our partner organizations. These include GamCare and BeGambleAware in addition to Canadian services like ConnexOntario.

How We Ensure Your Safety

We take responsible gambling seriously and employ several measures to ensure that our players can enjoy their gaming experience without harm:

• Independent game testing by certified laboratories such as eCOGRA, iTech Labs, GLI and BMM Testlabs ensures the fairness of all games.
• Our platform is protected by industry-standard 256-bit SSL encryption (TLS 1.2 or higher) to safeguard your data.
• Regular updates and maintenance ensure our platform remains secure and up-to-date.

Tips for Responsible Gaming

To help you maintain control over your gaming habits, we recommend the following:

• Set realistic spending limits
• Take regular breaks from playing
• Seek support if you feel that your gaming habits are becoming a problem

Remember, responsible gaming is all about enjoying yourself while staying in control. If you need help or have questions regarding our Responsible Gaming tools and measures, please don't hesitate to reach out to us.