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Privacy Policy

Arcade Casino Privacy Policy

At Arcade Casino, we are committed to maintaining the trust that you have placed in us by providing our services to you. This Privacy Policy describes how we collect, use and protect your personal data.

1. Data Collection

We may collect certain information from you when you:

  • Register for an account with us;
  • Use our website or mobile app;
  • Interact with our customer support team; or
  • Provide feedback to us.

The types of information we collect include:

  • Your name and contact details (such as email address, phone number and physical address);
  • Passwords and login credentials (encrypted for security purposes);
  • Profile data (including age, date of birth and gender); and

2. Data Use

We use your personal data to provide our services to you, including:

  • To register and manage your account;
  • To verify your identity and ensure that you are old enough to gamble online;
  • For the purpose of customer service interactions (including resolving disputes and providing support);
  • To customize content and advertising;
  • For internal record-keeping purposes.

3. Data Protection

We take data protection seriously, and we have implemented various measures to protect your personal information, including:

  • SSL encryption;
  • Secure login systems;
  • Regular security audits and updates.
  • Compliance with General Data Protection Regulation (GDPR), Canadian Personal Information Protection Act (PIPA).

4. Data Sharing

We may share your personal data with our partners or suppliers for the following purposes:

  • To provide services to you;
  • For verification of identity;
  • For improvement and update.

We require all third-party providers to respect your rights and comply with applicable laws, including this Privacy Policy.

5. Data Retention

We will retain your personal data only as long as is necessary for the provision of our services or where otherwise specified by law.

6. Cookies

Our website uses cookies to collect non-personal information about you, such as:

  • Your browsing history;
  • The pages that you view;
  • The links that you click on.We use this data to improve your online experience and tailor our services to suit your preferences.

You can opt out of receiving certain types of cookies by adjusting the settings in your browser or by configuring your mobile device's cookie settings. Please note, however, that if you do not allow cookies from Arcade Casino, some parts of our website may not function properly.

7. Your Rights

Under this Privacy Policy and applicable law, you have rights regarding your personal data, including:

  • Right to access - You can ask us for a copy of the personal information we hold about you;

  • Right to correct or complete – We will make sure any outdated or incomplete information is updated within 30 days;

  • Right to delete your account and associated data.

    • If you request deletion, your name will be kept in our permanent record as a former member.

8. Changes to this Privacy Policy

We may change this Privacy Policy from time to time by posting an updated version on our website or mobile app. By continuing to use our services, you agree to the revised terms of this policy and consent to any changes that we make.

By registering for an account with us and using our services, you acknowledge that you have read, understood and agreed to be bound by this Privacy Policy.

If you have any questions about this Privacy Policy or how Arcade Casino uses your personal data, please do not hesitate to contact us. We are always happy to hear from you.